My First (and probably the last) experience with Sugaring - in Bare Naked Glorietta 5 at least (Updated 10-7-16)Saturday, December 14, 2013
I don't usually make #services posts twice in one week but I am going to make an exception because I want to share my not-so good experience with BareNaked in Glorietta 5. Ok, so I don't know what to call the substance so I will just call it "sugar wax". Please take note that this review is for the Glorietta 5 branch only, and does not apply to ALL Bare Naked branches.
First of all, let me tell you that when I am trying a new service "undercover", I never reveal that I am a writer/beauty blogger because I want to experience everything as a regular client. After the service, I always let them know that I am making a review and give my blog address so they can check out what I think of their service so they can improve more on their service, or maintain an excellent job. Either way, I have no reason to lie about a certain review.
There are only 2 waxing/threading salons that I go to and would recommend: #1 is Lay Bare, and #2 is Wink (in no particular order). I decided to try something new and I remember seeing this new "sugaring" salon at the top floor of Glorietta 5 called BareNaked.
I love the facade and the interior of their salon. It looks like a spa and looks very clean. Not nearly as germaphope as Wink but it actually reminded me of a small "The Spa". I was welcomed by their staff and are very accommodating. I took time to read their services menu and the prices.
I spoke to the receptionist and sugaring technician named Abby. Since I was a bit confused with their pricing, I asked her how much to have my whole face "sugared". Whole face would OBVIOUSLY mean from fore head, to the cheeks, to the chin. THE CHIN, my very fuzzy chin that is the most important area that needs sugar waxing.
Abby punched in a few keys on her calculator and said that it would cost PhP 550 for the whole face. I asked her if that included the chin area and she told me that it's included under the category of "the lower lip area". I remembered that in particular because I remember thinking "Hmm... Not bad if it's just my upper and lower chin that needs waxing next time, it would include the chin already."
My technician's name is Dimple. She's very pleasant and very easy to talk to (except for the fact where she's always right even when I complained about the reusable sponge she used on my face that smelled like a rag). I do believe however that she needs more training in brow shaping. My brows were horribly shaped and was, in other words, simply TERRIBLE. But before I get into that, let me tell you about their facility.
The salon has a bathroom where you can wash up before your Brazilian sugaring, and the rooms are very soothing and clean. I love the soft lighting because it's very relaxing.
I am very OC about my brows. Dimple gave me the impression that she knew what she was doing when I said "please do not shape my brows, just groom them". She nodded and got to work. Dimple applied something on my face using a reusable makeup sponge that they just keep damp each time because they wash it after every client and is not exposed to sunlight to dry completely. It smelled funky (like a piece of clothing that didn't dry well), and she insisted that it's "normal" saying "ganyan talaga amoy niyan".
That was the first miss. They used face masks and surgical gloves but they don't use disposable cotton pads/sponges for your face. They shouldn't use anything reusable on anyone's face specially when they do several different faces a day.
Dimple used about a 10-scent size amount of "wax" on my brow area, and about a 1-peso size amount on my entire face which I found a little gross when I think about it. They claim that the pores are "open" after sugaring, but they reuse the "sugar wax". I just feel that that's a little contradicting. So whatever is removed from your skin just goes back to the open pores. Very curious.
Oh gosh. Sugaring is cray-cray. I did not expect that much tugging and pulling on my skin. I was actually worried about my skin sagging because of how harsh they stretch, pull, pinch, and tug on the skin to spread the very sticky Sugaring, sorry I don't know what else to call it, wax. Basically, they were actually KNEADING the sugar wax on my face. (Sag alert!)
After my skin had almost been ripped off my face 45 minutes later, I cancelled my Brazilian service because I know it won't be pain free from what I had just experienced with all the tugging/kneading. When I went back to the reception to pay, they are charging me PhP 680.00. I asked why the price jumped from 550 to 680, as it turns out, the chin sugaring is a seperate fee which Abby told me was included in the lower lip area. I guess they just decided to charge me.
I expressed my frustration because Abby was insisting that she didn't make a mistake, and had the audacity to say that I was the one who's mistaken and insisted that I didn't hear her right. Dimple apologized for Abby which made me relax a little but I still left the salon with a huff and steam coming out of my ears (or pores, doesn't matter).
|Eyebrow Shaping from LayBare -Threading|
|Eyebrow ("grooming only") from BareNaked -Sugaring|
Today I was able to go back to Bare Naked and had my whole face sugared and my armpits. After what I experienced months before, I took the risk of them doing my brows again, and truthfully, I saw a lot of improvement in their service and in their facilities that actually made me enjoy my experience with them today. Please see my updates in red font below.
Here are my thoughts based on the information I gathered undercover (unbiased):
- Facility is clean.
- They provide feminine washes and a clean bathroom.
- Technicians use surgical gloves and a face mask for the procedure.
- Clean work, no stray hairs after.
After the sugaring, they remove their gloves and they tweeze the stray hairs with bare hands.-They actually keep the gloves on now while they tweeze. Extremely painful because of the pulling, tugging, stretching, and hard pressing of the skin. For repeated exposure to this, the skin will eventually sag.-They no longer do this too! They are very gentle, and no longer tug on the skin. They apply just the right amount of pressure on the sugar mixture and careful not to pull on the skin. The "kneading" of the face feels extremely uncomfortable.-No more kneading happening! They do not change the "sugar wax" no matter the area. They will only use a tiny amount to sugar the whole area, even when the "sugar wax" has already turned so white because it is already mixed with so much powder.-They actually change the sugar wax often, a small amount is used per small area. They know nothing about eyebrow shaping. My brows look terrible after.-My brows looked awesome after the procedure! Good job Bare Naked! The prices change, so better to calculate the rates yourself.-They explain really well how much and what is included in the rate you are paying. Their soothing lotion after the sugaring has a funky smell, kind of smell of an expired cream.-These no longer smell expired but actually smell pleasant, clean, and fresh! They use a reusable sponge that smells. (This one is really unpleasant.)-All materials are now disposable! No more reusable stuff. Technicians remove the gloves for plucking stray hairs.-Not anymore.
hey reuse their surgical gloves so using them is useless.-I don't think this is true anymore too. Pricey for a salon who reuse most of their tools: sponges, gloves, towels, sugaring wax (only a small piece for the whole face).-Now very much worth the price because of the cleanliness and the good service. The face will itch very much after the procedure!-Not anymore because they're now very gentle with the skin. Takes too long for facial hair removal. Threading takes half the time.-They're faster, and their work is more flawless. The facility is a little bit too dark for a waxing/sugaring place.-Now they have ample amount of lighting. It takes a while for the redness to go away. With threading and waxing, it takes 1 to 2 hours max for the redness to subside (based on my experience).-Not anymore because they are more gentle with skin handling. They do not display the brand of the lotions and toners they use on your face. If you ask, they only say it's "organic", but they can't tell you what it's made of. Technicians are chatty while they wax you.